birthday balloons

Firmwater turns 18 today! 🥳 Time to celebrate, eat some delicious cake, look back at an amazing year, and get excited about the one to come.

We want to thank you – our customers – for giving us the opportunity to be your LMS provider. It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you! 🧡

2019 has brought on many exciting product updates and there’s still plenty more on our road map. From a brand new website and time zone support to Shopify App upgrades, check out our latest news and product releases:


Firmwater LMS – Top New Features 2019




New Email Service Provider

We switched our email service provider to serve you better. We are now able to easily set up a custom email domain for your LMS site. This gives you the flexibility to send system emails from different domains. Contact support to learn more!




Migration of Firmwater LMS to Microsoft Azure

We migrated the hosting of Firmwater LMS to Microsoft Azure’s Canada Central data centre in Toronto, Canada to provide better quality service to our customer base around the world.




New Firmwater Website

It was time for a new coat of paint! The new website is easy to navigate, has an updated modern look and was built to help even more businesses find Firmwater LMS as the solution for their training needs.

Firmwater Help Center

We launched the Firmwater Help Center with help docs for different types of user roles, a quickstart guide, resources, and much more.

Time Zone Support

Support for time zones in Firmwater LMS makes it easier for you to work globally with international clients. Setting a time zone for a client site allows you to display and report on the client’s time zone.




Shopify App Improvements

This update expands the capabilities of the Firmwater Shopify App. You can now link your ecommerce products to courses in the LMS yourself right from the Shopify user interface.




REST API Endpoints

We have exposed several REST API endpoints that will allow for integration with numerous eCommerce solutions. With this update, we are equipping developers with new tools to work with and expand Firmwater functionality. Over time we are looking to add more API endpoints to continually improve and serve you better.


Thanks for choosing us as your partner in your elearning venture.

Regularly check Recent News, visit our Release Notes, or follow us on Social Media (@firmwater) to learn more about news, updates, and exciting changes at Firmwater.

Do you have any feature requests? Perfect! Schedule a call with our Customer Success Team to let us know about your ideas and feedback.