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Firmwater LMS Customer Reviews & Ratings
These reviews come from real Firmwater LMS customers, including training providers in healthcare, safety, technical skills, professional development, and compliance. See how organizations use Firmwater to deliver scalable, branded training experiences with multi-tenant management, eCommerce, and SCORM.
⭐⭐⭐⭐⭐
“[Firmwater] took great care to understand our business, our LMS needs, and our challenges. They are incredibly responsive and always willing to provide advice and share their expertise to support our success. To top it off, you won't find better personalized customer service.”
Workplace & Compliance Training
Via eLearning Industry
⭐⭐⭐⭐½
“Firmwater LMS allows a lot of flexibility in content management with its client sites and external LMS integration features. The support team at Firmwater are a pleasure to work with - they are responsive and quick to troubleshoot and resolve issues.”
Sales Training
Via eLearning Industry
⭐⭐⭐⭐⭐
“The team is incredibly helpful and patient, always ready to assist with any questions or issues. Their LMS platform is user-friendly and easy to navigate, making it a breeze to manage my tasks efficiently. I highly recommend Firmwater to anyone looking for a reliable and supportive service.”
Non-Profit/Mining & Metals
Via Shopify
⭐⭐⭐⭐⭐
“We have used Firmwater for 12 years – the LMS Connect app makes setup and management of the integration in Shopify much easier. Customers are automatically placed in the LMS and can access their course purchases right away without confusing setup. This has reduced our support overhead.”
Construction Education
Via Shopify
⭐⭐⭐⭐⭐
“Firmwater has exceeded our expectations. The system performance is much faster than our previous LMS and has resolved issues we faced with recertification, speed, and overall management. Our learners find it intuitive, and as admins, we appreciate how efficiently we can manage courses, track progress, and support users. The improvements and updates over the past few months have shown Firmwater’s strong commitment to ongoing innovation.”
Telecommunications/Safety Training
Via Capterra
⭐⭐⭐⭐⭐
“We've been using Firmwater for 3 years, and really enjoy its simplicity for our Education department. We have about 20+ courses and will continue to grow. The process is nice and smooth for creating courses.”
Product Training/Education Management
Via Capterra
⭐⭐⭐⭐
“Loading SCORM files and updating course content is intuitive and easy to use. The support I receive from my contacts at Firmwater is outstanding!”
Health & Safety Training
Via Capterra
⭐⭐⭐⭐⭐
“The platform is clean, easy to navigate, and makes assigning or accessing courses simple. I liked how organized the dashboard is — it’s easy to track user progress and completion. I appreciate how Firmwater integrates well with external links and supports structured learning paths. The ability to customize courses and manage users efficiently is a big plus.”
Hospital & Healthcare
Via Capterra
⭐⭐⭐⭐⭐
“The platform is easy to understand, navigate, and customer satisfaction has been high. Progress tracking is easy to follow and understand and the user administration features have been well-received. Most importantly, the customer service has been exemplary.”
Industry Training/eLearning
Via Capterra
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